We aim to visit any claim within 48 hours of notification

In the case of rented or properties for sale and to avoid costly delays, we can offer a quick and efficient, fast track, reinstatement of the damage, subject to authorisation by the insurance company or their representative.

We aim to visit any claim quickly or, if required with the Loss Adjuster, and to submit our estimate within a further 48 hours. Times can of course vary depending on the extent of the damage and size or value of the claim. Due to our experience we are able to resolve many of the queries that first time claimants may have and give the reassurance of a professional backup when the works commence. This will reduce the unnecessary delays in dealing with minor queries relating to the specification and scope of works.

If our estimate is accepted and providing a mandate has been signed for direct payment and any excess paid, we will commence the works as soon as is practically possible or, in the case of the installation of dehumidifiers, when the property is dry enough.

If you are unfortunate enough to make an insurance claim please contact us immediately and we will do all we can to assist you and make the process as painless as possible.

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